How can we help you?
Ask Nexa, our AI assistant – or search the FAQ yourself.
Many people wonderHonest questions about crowdfunding – pick one as a starting point.
What happens to the money if my funding goal is not reached?What fees and commission does Startnext charge – and when do I get paid out?Can I still edit my project during the funding phase (text, images, video)?How do I launch my project and move into the funding phase?When and how do I deliver the rewards to my supporters?Which payment methods are available to my supporters?Can I cancel a contribution or get my money back?How does crowdfunding on Startnext actually work?I can’t log in or reset my password – what can I do?How do I reach Startnext support or contact a project starter directly?