Short answer
We combine technical security measures, verification processes, and reporting channels to prevent fraud—and actively inform you about current scams (such as phishing). If something seems suspicious, please report it immediately.
1) Clear rules & obligations
- All participants agree to our Terms of Use, Terms of Use for Participants, and Guidelines.
- Projects must comply with our platform rules; in the event of violations, content may be restricted or removed.
2) Checks related to project launch and payment
- We review projects for compliance with guidelines before and after launch as part of our standard processes.
- Before finalization or disbursement, payments and any irregularities are reviewed and validated once again.
3) Technical fraud prevention (payments & risk checks)
- Payment transactions are reviewed using internal and external fraud scoring mechanisms.
- In addition, our payment service provider, Stripe, handles the Know Your Customer (KYC) verification required under anti-money laundering laws.
4) Identity and contact information of the participants
- We collect a valid mailing address for the project initiators.
- Individuals and organizations operating on a commercial basis are required to include a legal notice on their project.
5) Phishing & Fake Support: How to Protect Yourself
We keep seeing phishing emails and fake requests that claim to be from “Startnext Support/Mentoring/Promotion.”
Important basic rules from our Startnext Phishing Radar:
- Startnext only sends emails from addresses ending in @startnext.com.
- Genuine messages usually include your name and specific project details.
- Be especially careful with payment requests (e.g., "PayPal to Friends") or offers for paid services.
If you're unsure: Don't click, don't reply (don't open any links or attachments)
6) Report violations
Users can report a violation at any time. We will review all reports.