Donate to an organization: Recipients in the donation box

At least 90% of your donation goes to the cause. Donations and any additional amounts you contribute via the donation box are transferred directly to the organizations you select. Transaction fees and platform operating costs are deducted from the donation. The project does not receive any portion of this amount.

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Important Note on Data Sharing: When you make a donation to an organization, we will provide your name, address, email address, donation amount, and payment date to the selected organization. The organization can then issue and send you a donation receipt. Startnext does not issue donation receipts itself.

Some projects raise funds for one or more organizations. If multiple organizations are listed, you can select which one you’d like to support in the donation box. If there’s only one organization, the recipient is already specified.

Identifying Donation Recipients

You can identify the organizations by their logos in the donation box. The box is located on the project page above or below the thank-you messages. Depending on the type of project, it is labeled “Donate Now” or “Support Now.” The project determines whether any organizations are listed there—and, if so, which ones—with a maximum of five.

Several organizations: You see their logos and choose one of them.
One organization: The recipient organization has already been selected. Its name is listed directly in the donation box; you don't need to select a logo.
No organization: You support the project yourself, as usual.

Donate to an organization

If multiple organizations are listed, click on the desired logo in the donation box. If there is only one organization, you do not need to make a selection.
Read the description of the organization. If a website link is provided, you can find more information there.
Select an amount (€25, €50, €75, or €100) or enter your own amount. The minimum amount is €5.
Click the button that shows the amount and the name of the organization. Depending on the type of project, the label might say, for example, “Donate €50.00 to HateAid” or “Support HateAid with €50.00.”

The donation will then appear as a separate item in your shopping cart. From there, you can complete the donation as usual.

Support multiple organizations

You can donate to multiple organizations. Each organization will have its own line item in the shopping cart; for example, €30 to one organization and €30 to another.

In your shopping cart, under “Support another organization?”, you’ll find the organizations you haven’t selected yet. Clicking on a logo makes another donation.
If you select an organization again, the new amount will replace the old one.
You can combine donations to organizations with thank-you gifts from the project. In this case, the funds are transferred separately to the project and the organization.

Change the donation amount or remove the donation

Click "Change Amount" next to the item and enter the new amount. If you set the amount to 0, the item will be removed.

Donation Summary and Receipts

Check Recipients and Amounts

The organization you selected is listed by name and amount in your confirmation email, on your receipt, and in your donation details. Each donation is listed there as a separate entry.

Receive donation receipts

The recipient organization may issue a donation receipt, provided it is a nonprofit and authorized to do so. Startnext does not issue donation receipts. You can tell whether the recipient organization is authorized to issue donation receipts by looking for the “nonprofit” icon in the donation box.

As a rule, a donation receipt cannot be issued until the funding phase has been successfully completed, your donation has actually been collected, and the funds have been disbursed to the organization. Please give the organization some time afterward: Donation receipts are often prepared and mailed in batches.

For donations of up to €300, the tax office generally accepts simplified proof, such as a bank statement or a transfer receipt.

Charges and Cancellations

Date of the debit

Like any other form of support, your donation is generally not collected until after the funding phase has ended successfully. If the project does not reach its goal—depending on the type of campaign—nothing will be charged. You can find more details under “Support” on Startnext.

Cancel Support

You can cancel your donation at any time before the move-in date:

Open your support details using the link in the confirmation email or in your profile under "Support."
Scroll down to the payment settings.
Click "Cancel Support."

Once the funds have been deposited, donations cannot be revoked.

Finding the Right Contact Person

For information about the organization, its work, and donation receipts: contact the organization directly. You'll find the link to the organization in its description in the donation box.
About the project and thank-you gifts: see the project's founders.
For information on payment, the shopping cart, and support details: contact Startnext Support.