On Startnext, you'll receive emails about activity in your account and about projects you've subscribed to. You can manage your activity in your notification settings, and project updates through the respective subscription. You'll receive necessary system emails regardless of these settings.
Turn Off Activity Notifications
- Log in to Startnext.
- Open the account menu by tapping your profile picture in the upper-right corner.
- Select Settings → Notifications.
- Use the toggles to enable or disable the email notifications you want.
When it comes to chat messages, Startnext distinguishes between:
- From users: Emails regarding one-on-one chats with starters, supporters, and team members.
- Group Chats: Emails about messages in groups you're a member of, such as your launch team.
- From the Startnext team: Questions and feedback from your account manager, usually regarding a specific project. You cannot turn off these notifications.
If you turn off email notifications for chats, unread messages will still appear as unread on Startnext.
Notifications as an Ambassador
As an Ambassador, you can also choose whether you’d like to receive an email with your commission for every confirmed referral made through your Ambassador link. To do this, use the “New referral via your link” toggle.
You will always receive emails regarding your commission agreements. These include notifications about a proposed agreement, an increased or paid commission, and a terminated agreement.
Unsubscribe from emails about projects you've subscribed to
With a project subscription, you'll receive information and updates about that project. When you back a project, you automatically become a subscriber to that project. You can also subscribe to a project without backing it.
If you no longer wish to receive subscription updates about a project, you must unsubscribe from that subscription. There are three ways to do this—any one of them will work:
- Via email: Open an email about the project you're subscribed to and use the unsubscribe link at the bottom of the email.
- About the project page: Log in, open the project page, and uncheck the heart icon for the project.
- About your subscription list: Log in, open "Subscriptions" in the account menu, and cancel the subscription for the relevant project there.
Turning off chat notifications does not cancel a project subscription. Therefore, manage your project subscriptions separately from your notification settings.
What emails will I continue to receive?
You cannot unsubscribe from required system emails. These include:
- Confirmations of support,
- Payment and Withdrawal Information,
- Emails regarding password and account changes,
- Legally required notices.
You'll still receive these emails even if you've turned off optional notifications or unsubscribed from a project.