Supporters
Support projects and manage your contributions.
25 articles
Funding
Are there any credit card fees?Are there any transaction fees?Can I get a donation receipt?Credit card payments aren't working. What can I do?Does Startnext charge on a monthly basis?How do I get an invoice for my thank-you gift?How do I get an invoice for my voluntary contribution to Startnext?In general, how does Startnext ensure that the funds raised through a project are used for their intended purpose?My payment method only shows €0. Did my donation go through?What are the details of the support, and where can I find them?What happens to my money if the project isn't successfully funded?What is an external payment provider?What should I do if I haven't received my thank-you gift yet?What should I do if my benefits cannot be collected?When will the funds for my donation be debited?
Commissions & Pricing
Does my voluntary commission (PWYW) apply despite the new pricing model?I have no money, the commissions and fees are too expensive for me.Is Startnext PCI-compliant or PCI-certified?What cost advantages do I have as a project with a SONAR award?Why does Startnext charge me more for my support?Why does Startnext have such high commissions?