Starters
Everything you need to launch your crowdfunding project.
74 articles
Guidelines
Is it okay to offer alcohol as a thank-you gift?What do I need to keep in mind for my crowdfunding campaign at the turn of the year?What do I need to keep in mind when selling food?What happens if I can't carry out my successful project?When and how do I provide information about the right of withdrawal?
Identification
As the owner of the crowdfunding project, do I have to be the authorized representative?By when do I need to add my tax ID or VAT ID?Can I still change my account information after I've made a donation?Do I need to register a business to launch a crowdfunding campaign?How can I start a project if I'm a minor?How does ID verification work with Stripe?I don't have a tax ID number. What should I do now?Stripe is asking for a business registration number. What should I do now?What document can I use to verify my club?What document can I use to verify my GbR?What documents do I need to verify my identity?What legal structure should I choose?Why do I need to include a legal notice?Why do I need to verify my identity before the project starts?
Commissions & Pricing
As a crowdfunding campaign creator, what do I pay taxes on?Can I change my plan later?Can I change the crowdfunding type after creating a project draft?Can I change the product plan for my project?Does my voluntary commission (PWYW) apply despite the new pricing model?Does Startnext offer discounts?How can I negotiate a more favorable commission?How long are the contract terms?I have no money, the commissions and fees are too expensive for me.Is Startnext PCI-compliant or PCI-certified?Is there a set-up fee?What are plans?What cost advantages do I have as a project with a SONAR award?What product plans and upgrade options does Startnext offer?Why does Startnext charge me more for my support?Why does Startnext have such high commissions?
platform
Can I still change the duration of my campaign during the funding phase?Can I use my own domain name with Startnext?Can my backers withdraw their support?Do I get free web hosting when I open a project site?Enable & Manage Multilingual Support (AI Translations)How can I get up to €500 in extra crowdfunding from Startnext?How can I reactivate a project?How can I start a crowdfunding campaign for someone else?How high are the fees for bandwidth/traffic?I received a financing offer for my project. Is this a scam?I would like to switch to Startnext. How can I transfer my data?In which countries can I use Startnext?Stripe is asking for more information – here's what you need to knowThe funding phase is over. How and when will I receive the money?What happens if the financing target is not reached?When should I send the invoices to the supporters?Where and when will I receive the invoice and receipt for the funding amount?
communication
Can I change the order of the thank-yous on my project page?Can I deactivate the automatic virtual destinations?Can I set several financing targets?Can I use AI-generated content in my project?Can I use my supporters' email addresses for my newsletter?How can I increase my project's visibility on Startnext?How can I integrate the Meta Pixel into my Startnext project to optimize my ads on Facebook and Instagram and enable targeted retargeting?How can I label AI-generated content?How can I pre-fill a free support amount via link?How do I link my Google Analytics account?Why does my project show up in search engines?